SESSION JUL – AUG 2024
PROGRAM MASTER OF BUSINESS ADMINISTRATION
(MBA)
SEMESTER 3
COURSE CODE & NAME DOMS302 ENTERPRISE RESOURCE PLANNING

Assignment Set – 1

1. What is Enterprise. Explain the importance of ERP and Enterprise.
Ans 1.
Enterprise
An enterprise is a formal organization that operates with a defined structure, processes, and
objectives to achieve specific goals, often in a business or commercial context. Enterprises can
vary in size, scale, and industry, ranging from small startups to multinational corporations.
They are characterized by their ability to manage resources effectively, adapt to changing
market conditions, and strive for long-term sustainability and profitability. Enterprises
typically consist of multiple departments, including finance, marketing, human resources,
operations, and IT, working collaboratively to achieve common objectives.
In today’s highly competitive global economy, enterprises must be agile and innovative to
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2. Write short note on following:
a. ERP and Supply Chain Management.
Enterprise Resource Planning (ERP) and Supply Chain Management (SCM) are interrelated
systems that play a crucial role in ensuring efficient and seamless operations within an
organization. SCM focuses on the management of the flow of goods, information, and finances
across the supply chain, from raw materials to the final product delivered to customers. ERP
systems enhance this process by providing a unified platform to integrate and streamline all
supply chain activities.
ERP systems support SCM by enabling better demand forecasting, inventory management, and
3. Write notes on the following:
a. Advantage of ERP in CRM.
b. Reasons of failure of ERP
Ans 3.
a. Advantages of ERP in CRM
Integrating Enterprise Resource Planning (ERP) with Customer Relationship Management
(CRM) systems provides numerous benefits that enhance both customer satisfaction and
operational efficiency. One of the key advantages is the centralization of customer data. By
merging ERP and CRM, organizations gain a unified platform where information such as order
history, preferences, and previous interactions is easily accessible. This comprehensive view
Assignment Set – 2
4. Explain in detail the implementation lifecycle. 10
Implementation Lifecycle of ERP
The implementation lifecycle of an ERP system involves a structured series of phases aimed at
ensuring the successful adoption and integration of the ERP solution within an organization.
This lifecycle is critical for achieving desired objectives and minimizing disruptions during
implementation. The following are the key stages of the ERP implementation lifecycle:
1. Project Initiation and Planning
This is the foundational phase where the organization defines the project scope, objectives, and
5. Write a detail note on:
a. Role of ERP Consultants
ERP consultants play a vital role in the successful implementation, optimization, and
management of ERP systems. They serve as the bridge between the organization and the ERP
solution, ensuring that the system aligns with business objectives. Their primary role begins
with assessing an organization’s requirements by conducting a detailed analysis of current
processes and identifying inefficiencies. Based on this assessment, they recommend suitable
6. Write notes on the following:
a. Benefits of ERP
Enterprise Resource Planning (ERP) systems provide a centralized platform to streamline and
integrate various business functions, offering significant benefits to organizations. One of the
primary advantages is enhanced efficiency. By automating routine tasks and standardizing
processes, ERP reduces manual effort and errors, allowing employees to focus on strategic
activities. Improved data accuracy is another key benefit, as ERP consolidates data from